Shipping Policy

Shipping Policy

Last Updated: [Date]

Thank you for shopping with [Your Business Name]. This Shipping Policy explains how we process, handle, and ship your orders. By placing an order, you agree to the terms below.

1. Order Processing

• Orders are usually processed within [2–5 business days] after payment confirmation.

• Custom or made-to-order items may take longer, depending on complexity.

• Orders are not processed on weekends or holidays.

2. Shipping Methods & Times

We ship via standard carriers (e.g., USPS, UPS, FedEx). Estimated delivery times:

Destination Standard Shipping Estimate Notes

New York State 2–5 business days After processing

Other U.S. States 4–10 business days After processing

International 2–6 weeks Customs may delay delivery

Shipping times are estimates only. We cannot guarantee delivery dates.

3. Shipping Costs

• Shipping costs are calculated at checkout based on your location and order weight.

• We occasionally offer free shipping promotions; these are subject to specific terms.

• Customers are responsible for any customs duties, taxes, or fees for international orders.

4. Risk of Loss

• Risk passes to the customer once the order is handed over to the carrier.

• We are not responsible for lost, stolen, or misdelivered packages once marked as delivered.

• Please ensure your shipping address is accurate and complete.

5. Damaged or Incorrect Items

If your item arrives damaged, defective, or incorrect:

1. Contact us within 5–7 days of delivery at [your email address]

2. Provide your order number and clear photos of the damage or error

3. We will review and offer either a replacement or refund

Custom or made-to-order items are non-returnable unless damaged or incorrect.

6. International Shipping Notice

• International customers are responsible for all duties, customs fees, and taxes.

• Delivery times may vary due to customs processing or carrier delays.

• We cannot control or guarantee international delivery times.

7. Shipping Carrier Issues

• We are not responsible for delays caused by carriers, natural disasters, strikes, or other unforeseen events.

• Tracking numbers will be provided when available.

• Please contact the carrier directly for lost packages after delivery confirmation.

8. Order Changes & Cancellations

• Orders can only be changed or canceled within [12–24 hours] of purchase, before production/shipping begins.

• Once the order has shipped, it cannot be canceled or altered.

9. Contact Information

If you have any questions about shipping, delivery, or your order, contact us at:

Business Name: DD Creations 
Email: DDcreations18@icloud.com
Location: New York State, USA